This privacy policy clearly explains how your personal information is collected, used, and protected on go11. Please read it before using the platform.
When you create an account and use our services on the go11 platform, we collect certain necessary information. This data is used solely to ensure your service and keep the platform secure. We never collect information beyond what is needed.
When registering on go11, the personal information you provide includes your name, phone number, date of birth, and payment details. In addition, your device information, IP address, and browsing patterns may be automatically recorded while you use the platform.
| Data Type | How It's Collected | Purpose |
|---|---|---|
| Name & Contact | Registration Form | Identity Verification |
| Date of Birth | Registration Form | Age Verification |
| Payment Information | Transaction Time | Financial Transactions |
| Device & IP | Automatic | Security |
| Cookie Data | Browser | Experience Improvement |
Go11 uses collected information only for specific purposes. Your data is never sold for advertising or shared with third parties without your consent. Transparency and user trust are the foundations of go11's privacy policy.
Your information is primarily used for account management, payment processing, KYC verification, sending promotional offers, and ensuring platform security. It may also be analyzed to personalize your gaming experience and resolve technical issues.
Go11 never sells your personal information. In certain situations, we may share limited data with trusted partners — such as payment processors, age verification providers, and technical infrastructure providers. These partners are contractually required to follow go11's privacy policy.
If go11 receives a valid request from legal authorities or a court order, we are required to provide the relevant information to the appropriate authorities. This is part of our anti-money laundering compliance and a legal obligation for go11.
Go11 uses cookies on its website. Cookies are small text files stored in your browser that help the platform recognize you. They are used to keep your login session active, remember your language preferences, and enhance your gaming experience.
Go11 uses three main types of cookies: essential cookies (to keep the site running), functional cookies (to remember your preferences), and analytics cookies (to improve the site). You can disable cookies in your browser settings, though some features may not work as a result.
Go11 uses industry-standard technology to protect your data. All data transfers are secured via SSL/TLS encryption, keeping your information out of reach of hackers and third parties. Our servers undergo regular security audits.
Under go11's privacy policy, sensitive information such as payment details is stored with an additional layer of encryption. Only authorized personnel can access your data, and each of them is required to strictly follow our confidentiality policy.
Under go11's privacy policy, you should have full control over your own information. go11 therefore grants you the following rights. To exercise any of these rights, please contact the support team.
You can request to see what information go11 holds about you.
You may request corrections to any inaccurate or outdated information.
You can request deletion of your data after closing your account.
You may request that your data not be used for specific purposes.
You can request to download a copy of your data.
You may withdraw your consent to receive promotional messages at any time.
Go11 works with a number of trusted third-party service providers — including payment gateways, game software providers, and KYC verification services. Only the minimum necessary data is shared with these partners, and they are contractually bound to maintain security standards consistent with go11's privacy policy.
Go11 is not responsible for the privacy practices of any external websites linked from the platform. Visiting third-party sites means their own privacy policies apply.
Go11 retains your information for as long as your account is active or as needed to provide our services. After account closure, certain data may be kept for up to five years to meet legal obligations. All other personal information is securely deleted.
Financial transaction records are retained as required by anti-money laundering laws. This information is not used for any marketing or commercial purpose.
Go11 is strictly for users aged 18 and above. We never knowingly collect data from anyone under 18. Date of birth is verified at registration, and additional identity documents may be requested in cases of doubt.
If data belonging to a minor is accidentally collected, it will be deleted immediately and the account will be closed. If a parent or guardian suspects their child is using go11, please contact our support team right away.
Go11 reserves the right to update or modify this privacy policy at any time. For significant changes, you will be notified via SMS to your registered phone number or through a notification in your account. The date of the latest update will always be shown at the top of this page.
Continued use of go11 after an updated privacy policy is published will be considered acceptance of the new policy. If you do not agree to the new policy, you may close your account and request deletion of your data.
Go11 doesn't just write a privacy policy — at every step, technology and human oversight work together to protect your data.
All communication from your device to go11's servers is encrypted with 256-bit SSL. No one can intercept your data in transit.
Go11's systems are regularly tested by independent third-party cybersecurity experts. Any vulnerabilities found are addressed immediately.
Go11 never sells your information to advertisers or data brokers. Your data is used solely to serve you.
National ID information submitted for identity verification is stored in an encrypted vault and used solely for the verification process.
From your go11 account settings, you can easily update your marketing preferences, manage cookie settings, and submit a request to delete your data.
In the event of a data breach, go11 will directly notify affected users within 72 hours and take the necessary action.